Store Information SuperTrucks USA 2440 Kipling Street Lakewood, CO 80215 Phone: 303-238-3951 Fax: 303-238-5407 Email: supertrucksusa@msn.com Your Satisfaction is Our Primary Product Here at SuperTrucks USA, we feel that satisfying the customer is not about a no-hassle return policy, many companies offer that. It's about remedies for products that don’t seem to work or fit right. We have many years of experience in sales and installation of vehicle accessories and parts. Our background assures SuperTrucks USA customers that the products they purchase are the best available, and if a problem should arise we are here to help. It is very hard to resolve a problem after the part in question has been damaged--no matter who is at fault--everyone makes mistakes. The important thing is working together to revolve them. Returns and Exchanges Policy All returns/exchanges must be made within 30 days of the Invoice date. A copy of your original invoice is required. A return/restock fee of 25 to 35% may be charged. In the event that an item is found to be defective, it will be replaced. Please call 303-238-3951 for return authorizations. There are no returns on Special Order items and electrical parts. Shipping and handling charges for returns are the responsibility of the customer. Freight / Shipping Charges Order Total Shipping Charges $0.00 - $50.00 $4.00 $50.01 - $100.00 $6.00 $100.01 - $200.00 $8.00 $200.01 - $300.00 $10.00 $300.01 - $400.00 $12.00 $400.01 - $500.00 $14.00 $500.01 - $600.00 $16.00 $600.01 - $700.00 $18.00 $700.01 - $1,000.00 $20.00 $1,000.01 - $1,500.00 $25.00 $1,500.01 and over Please Call 303-238-3951 > Truck Ship items ship Freight Collect. > Rush service is available on most orders - please call 303-238-3951. The above listed shipping charges will be added to your order at checkout.